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DBS Singapore’s CIO Dave Gledhill talks about how the bank uses big data, analytics and machine learning to improve operations, optimise their ATM user interface (saving 800,000 hours worth of ATM queue time) and even… signages as their ATM machines.
Gledhill relates how even signages were influencing ATM users’ behaviour in the video.
Cat Yong is Editor-in-Chief of Enterprise IT News, a regional news website which began in Malaysia circa 2011. A common theme in all of her work - opinions, analysis, features and more - is how technology and innovation drives business and outcomes.
A career tech journalist for 22 years, her work has evolved to also encompass narratives of tech powering human potential.
