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L-R: Yuen Kuan Moon, Group CEO, Singtel; Ng Tian Chong, CEO, Singtel Singapore; Ng Kuo Pin, CEO, NCS; Thuvinder Singh S/O Bachan Singh, General Secretary, UTES; Mohamed Latiff Bin Othman, President, UTES; Desmond Choo, Minister of State for Defence, Executive Secretary, UTES . (Source: Singtel Group)
The Singtel Group announced a renewed Memorandum of Understanding (MOU) on its Company Training Committee (CTC) with the Union of Telecoms Employees of Singapore (UTES), reinforcing its longstanding commitment to workforce transformation. This latest initiative marks a strategic push to equip all employees with knowledge and capabilities in AI, placing AI at the heart of the Group’s efforts to drive business growth and enhance customer experiences.
The MOU builds on earlier efforts between the Singtel Group and UTES as part of the CTC. This includes a SGD45 million investment in 2019 to deepen the digital skills of Singtel Group employees through the introduction of a people development framework dubbed the ACT initiative. The renewed MOU will focus on Accelerating employee upskilling to build AI, emerging tech, sustainability and power skills, empowering employees in Co-creating their own learning pathways through a skills-first approach, and Transforming employee roles to ensure a future-ready workforce.
The renewed MOU complements ongoing initiatives to scale AI adoption and implementation across the organisation. To date, some 13,000 or 95% of Singtel Group employees in Singapore have undergone a comprehensive programme to train them with foundational AI knowledge in areas such as generative AI, data analytics and responsible AI use.
