Former PIKOM Chairman, Cheah Kok Hoong (谢国雄) was selected as OM Chairman. He will be supported by Deputy Chairman – Shared Services, M. Pattabhiraman of UOB Centre of Excellence (M) Sdn Bhd and Deputy Chairman – Outsourcing, Anthony Raja Devadoss of Kelly Outsourcing & Consulting Group Sdn Bhd. Dato’ Lim Han Boon of ENVO BPO Sdn Bhd retains his position as Treasurer. All Office Bearers were elected uncontested to their positions and will serve a full term (two years).
The eight positions of Committee Members were filled by Munirah Looi of Brandt International Sdn Bhd, Jason Crimson of Kimberly Clark Regional Services (M) Sdn Bhd, Edmund Eer of iTAc MSC Outsourcing Sdn Bhd, Nicholas Tay of CSC Malaysia Sdn Bhd, Paul Raymond Raj of Kannal Solutions Sdn Bhd, Alex Hee Kam Fatt of Documation Sdn Bhd, Linda Lai Pei Leng of e2 Power Sdn Bhd and Phan Yoke Hin of HDC Data Centre Sdn Bhd. Committee members will serve for one term (two years) up to 2017 and may seek re-election for an additional term upon expiry of their first term.
Past Chairman, David Wong who has served at the helm for the past 10 years since OM’s inception will continue to lend his experience and contribute in his capacity as Chairman Emeritus. He expressed full confidence in the new leadership team and is excited about the prospects of the GBS sector going forward.
“OM started from humble beginnings and was PIKOM’s first chapter. We have certainly come a long way from 2006. Today, OM is a key opinion leader for the GBS sector which has bright prospects going forward into 2016. I look forward to continue working with the team in my new role as Chairman of the ASOCIO ASEAN Economic Community Taskforce (AADT),” shared Wong.
With a predicted compounded annual growth rate of 10%-15% for the local industry, prospects for GBS are indeed looking up. Incoming Chairman Cheah believes that the time is right for the industry to capitalise on the next phase of growth as APAC emerges into prominence on the GBS radar.
“I am looking forward to my new role as there plenty of exciting developments ahead. The industry has good growth prospects but is also fraught with challenges. There is an acute need for talent and funding is also an issue. We will continue to work closely with all stakeholders, especially the government to continue developing the GBS eco-system in Malaysia,” shared Cheah.
Cheah also thanked past Chairman David Wong for his many years of dedication and service in advancing the GBS agenda both locally and beyond. “David has done a fantastic job of taking OM from a nascent group to becoming a leading voice of the industry. I thank him for his immense contributions and dedication and also thank the past leadership teams for a job well done,” said Cheah.
Created as a special interest group under PIKOM in 2006, OM was launched by then Prime Minister Dato Abdullah Ahmad Badawi and has grown from strength to strength to become a key pillar and of the local and regional GBS sector. Among key areas that the new Committee will look into are continued industry engagements and collaborations with educational institutions as well dialogues with the government in line with the Government’s Entry Point Project 2 (EPP2).
Outsourcing Malaysia is supported by a dedicated Secretariat team headed by Director, Justin J Anthony whose key role is to manage and oversee the execution of strategies, initiatives and activities championed by Outsourcing Malaysia as well as day-to-day operations of the Chapter.
Outsourcing Malaysia Committee 2016-2017
| POSITION | NAME | COMPANY |
| Chairman | 谢国雄
Cheah Kok Hoong |
Hitachi Sunway Information Systems Sdn Bhd |
| Deputy Chair (Shared Service) | Muthukumaraswamy Pattabhiraman | UOB Centre of Excellence (M) Sdn Bhd |
| Deputy Chair (Outsourcing) | Anthony Raja Devadoss | Kelly Outsourcing & Consulting Group Sdn Bhd |
| Treasurer | Dato’ Lim Han Boon | Envo BPO Sdn Bhd |
| Committee | Munirah Looi | Brandt International Sdn Bhd |
| Committee | Jason Crimson | Kimberly Clark Regional Services (M) Sdn Bhd |
| Committee | Edmund Eer | iTAc MSC Outsourcing Sdn Bhd |
| Committee | Nicholas Tay | CSC Malaysia Sdn Bhd |
| Committee | Paul Raymond Raj | Kannal Solutions Sdn Bhd |
| Committee | Alex Hee Kam Fatt | Documation Sdn Bhd |
| Committee | Linda Lai Pai Leng | e2 Power Sdn Bhd |
| Committee | Phan Yoke Hin | HDC Data Centre Sdn Bhd |
About Outsourcing Malaysia
Outsourcing Malaysia (OM), an initiative of the outsourcing industry and a chapter of PIKOM – the country’s national ICT industry association, is envisioned to promote and develop Malaysia’s outsourcing services industry as a global hub for high-value outsourcing. Supported by its founding partner – the Multimedia Development Corporation (MDeC) – and spearheaded by a group of prominent industry leaders from the global services industry, OM focuses on enabling both buyers and providers to work together on addressing service needs within the aegis of global best practices and competencies.
About PIKOM
PIKOM, The National ICT Association of Malaysia is the association representing the information and communications technology (ICT) industry in Malaysia. Its membership currently stands at over 1400 comprising companies involved in a whole spectrum of ICT products and services which commands 80% of the total ICT trade in Malaysia.
