Digital Realty reinforces operational continuity with Global Command Center in Singapore

Digital Realty, the largest global provider of cloud- and carrier-neutral data center, colocation, and interconnection solutions, announced the opening of its new Global Command Center (GCC) in Singapore, which will enhance its global operational capabilities by integrating a new state-of-the-art facility into its command center.

The new Asia Pacific (APAC) facility will collaborate closely with established command centers in the North, Central, and South America (AMER), Europe, and Africa regions, serving as a central hub for alarm monitoring, incident management, site support and optimizing the customer experience across Digital Realty’s global platform of over 300 data centers.

“Our customers rely on us to keep their critical operations running securely and seamlessly, wherever they are in the world,” said Thomas Gorman, Senior Vice President, Global Operations. “The Global Command Center aims to provide 24/7, real-time oversight of mission-critical infrastructure, intended to identify and respond to potential issues promptly to minimize impact. This enhances service reliability and allows our customers to respond faster, operate smarter, and optimize for next-generation AI workloads.”

Driving Reliable Performance and Uninterrupted Operations

The GCC builds on Digital Realty’s world-class service, user experience and operational excellence, designed to provide features including:

• AI-driven predictive analytics and anomaly detection
• Sustainability and energy optimization tracking across facilities
• Round-the-clock monitoring of portfolio-wide data center status
• High-performance analytics tools which help to reduce risk of degradation
• Critical resource mobilization for site event support (engineers, temporary generators, fuel tracking)
• Recurring wellness checks during extended threat or severe weather events
• Round-the-clock network connectivity systems monitoring and support

Singapore as a Digital Hub: Local Expertise, Global Operations

Positioning the GCC in Singapore underscores the nation’s status as one of the world’s most interconnected digital hubs and a trusted gateway for global data exchange. The center integrates seamlessly with Digital Realty’s regional and global operations teams, enabling coordinated incident management and capacity monitoring.

“Establishing our GCC in Singapore, a critical digital hub, reinforces our commitment to global operational excellence,” said Serene Nah, Managing Director & Head of Asia Pacific, Digital Realty. “This move also signifies Digital Realty’s long-term investment in Singapore and the Asia Pacific region, driven by the rising demand for high-performance connectivity and AI-ready digital infrastructure.”

To support the launch of the GCC, Digital Realty has expanded its team in Singapore and hired new technical and operational talent, reinforcing the region’s role as a strategic base for global operations. The center brings together cross-functional experts across engineering, operations, service delivery, and security.

About Digital Realty

Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL®, the company’s global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx®) solution methodology for powering innovation, from cloud and digital transformation to emerging technologies like artificial intelligence (AI), and efficiently managing Data Gravity challenges. To learn more about Digital Realty, please visit digitalrealty.com or follow us on LinkedIn and X.